Customers can revoke the conclusion of contract without having to state reasons within two weeks. The period starts on the day of goods receipt by the customer. To honour the period, the timely dispatch of the revocation or goods to the following address is sufficient:
Felbermayr Holding GmbH
attn. Marketing Department
Voralpenstraße 4
A-4600 Wels
Austria
E-mail address: shop@felbermayr.cc
Should a customer revoke the contract, they are obliged to return the goods. For reasons of speeding up processing, the invoice (copy) has to be attached. The customer is responsible for the costs of returning the goods unless the goods delivered deviated from the goods ordered.
The right to revoke does not include sealed products such as audio and video recordings as well as software if it has been unsealed by the customer.
Goods need to be returned unused and in an as-new condition / one that allows them to be resold and in their original packing.